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Bali Vanilla Guarantee
Quality Control and Shipping
Bali Vanilla cares about packaging and shipping
It is important to us that our product is packaged in such a way that it arrives
in good condition and free from any contamination
Complaints
So far so good and up to now we have had no issues about the quality and condition of
shipments and our customers reorder our product
Any complaints about your purchase please contact us within 14 days of receiving your order
Your request will be given careful attention
By email :
sales@balivanilla.com
Terms of Sale
All sales are final - No refund or exchange is offered
You cannot cancel a purchase or receive a refund once your order has been processed
and paid for. Once we have shipped your order to you it is your responsibility to collect it
and pay any relevant local taxes or customs duties to obtain possession of your vanilla bean order
Bali Vanilla is not responsible for any local taxes or customs duties, so please check carefully
with your local authorities before you make your purchase
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